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Customer Satisfaction Statistics
Ameritox conducts annual customer satisfaction surveys to continually improve our performance.
Ameritox customers strongly endorse patient prescription monitoring. In our most recent survey, 7 in 10 respondents felt that all patients on long-term opioids should be monitored.
Most notably, 61% of respondents were surprised by the high percentage of patient non-compliance.
Ameritox customers report these areas of satisfaction in using RxGuardian:
- Company Contact. Receiving answers to questions is easy.
- Ease of Use. Collecting samples in the physician’s office and overall administration of patient monitoring is easy.
- Speed. Supplies arrive on a timely basis and turnaround time on RxGuardian Reports is fast.
- Risk Management. Helps protect against liability problems.
- Billing. Physicians like direct billing to the patient’s insurance company.
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