Online Services User Login

Field Operations Representative

Description

Responsible for the account implementation process and ongoing account management
Shares accountability with the sales representative for territory growth and revenue objective achievement
Schedules and performs staff training at clinics
Assigns, trains, and manages specimen collectors at practices that request these collectors through All-Med Personnel
Maintains and increases sales volumes in established accounts
Works with Billing to resolve all missing patient information
Works with Data Entry to resolve requisition-related issues
Resolves monitoring situations presented by the lab
Works closely with DHL in establishing new clinics' shipping accounts
Fully utilizes Salesforce.com in their daily work
Physically visits all accounts on a regular rotation to ensure customer delight
Constantly communicates with Sales Representatives to ensure that clinics receive proper attention
Maintains an adequate supply of lab material for their clients' potential needs
Travels on short notice when the need arises

Requirements

BA/BS with Healthcare concentration preferred or equivalent work experience. Experience in account management in the following industries is preferred: Financial Services, Consultative Services, IT Services, Training and Recruiting Services. In addition, 3-5 years of training experience would be preferred
Demonstrated account implementation and sales process skills
Demonstrated ability to clearly present company service offerings and capabilities through sales presentations and effective verbal and written communication
Demonstrated abilities in Microsoft office and CRM tools
Demonstrated ability to manage time and account follow up items throughout territory
Demonstrated ability developing and managing customer relationships

Preferred

Compensation

Please send your resume to careers@ameritox.com