Ameritox

Expert Support & Advisors

From your very first contact, Ameritox personal service and expert support provides unparalleled assistance with everything from streamlining the integration of pain medication monitoring services into your practice to the interpretation of test results.

Your skilled and knowledgeable Ameritox support team includes these members:

  • Ameritox Account Managers
    They are the foundation of our unsurpassed commitment to service and support. Your Account Manager works with everyone at your practice to ensure the most seamless integration of urine drug testing solutions into your day-to-day office workflow. He or she also leads staff training and conducts regular follow-up visits, helping to ensure your complete satisfaction. The moment your practice partners with Ameritox, an Account Manager is assigned to your practice and begins to work closely with your entire staff.
  • Ameritox Toxicology SpecialistsSM
    Always just a phone call away, these are your personal experts in medication toxicology and the science of urine drug monitoring. With Ameritox, your access to this level of immediate expertise is truly second-to-none.
  • Certifying Scientists
    Before any test results can leave our laboratory, an Ameritox Certifying Scientist reviews every detail of the test results, certifying the reported findings against proven verification definitions.
  • Ameritox Online Services Support Team
    We offer a completely dedicated team ready to support your Online Services needs. Our support team is ready to help with everything from login support to password retrieval to technical support questions.
  • Customer Support Team
    This is your urine drug testing and toxicology administrative support team. They are standing by and ready to help with general inquiries and requests.

Your Ameritox support team is backed by a team of highly qualified Ameritox scientists, researchers, clinical liaisons and support staff. This commitment to service does more than ensure the highest standards of patient and practice safety, it helps you gain the knowledge you need to achieve the best possible outcomes for your chronic pain patients and your practice.